Privacy notice
How Foot Positive handles information. In short: scans stay on the iPhone unless you export them.
1. Who we are
Foot Positive is made by a practising podiatrist in Brisbane, Australia. Contact: hello@footpositive.com.
2. Summary
- The Foot Positive app stores clients and scans on the iPhone.
- We do not receive your clients' names, scans or photos through the app.
- Data leaves the phone only when you export or share it (with Share, Save to Files or Email, or by upload to Plantar).
- This website collects only what you type into the beta or support forms.
3. Information the app handles
The clinician using the app may enter or create:
- Client first and last name, and shoe size
- 3D foot scans (STL, PLY and OBJ files)
- A colour photo texture of the foot (JPG), when captured
- Scan details: date, side, type and quality
This information is stored in the app's own storage on the device and is visible in Files › On My iPhone › Foot Positive. If your iPhone is backed up to iCloud or a computer, iOS backups can include app data.
4. What we receive
- From the app: the app has no account and does not send scans or client details to us.
- From this website: the name, email address, profession, country and any message you send through a form.
- Fonts: this website loads fonts from Google Fonts, so your browser connects to Google's servers.
5. Exports and Plantar
When you export a scan, you choose where it goes. After that, the receiving service's terms apply (for example your email provider or your lab).
Plantar is a separate online service. If you upload a scan to Plantar, it is stored on our servers so you can design the device.
6. Your responsibilities as a clinician
A foot scan is health information. You are responsible for the information you collect from your clients, including consent, secure storage of exports, and clinical records, under the laws and professional standards that apply to you.
7. How we use website information
We use beta sign-up details only to contact you about the Foot Positive beta, and support messages only to reply to you. We do not sell personal information. Email us at any time to be removed.
8. Access, correction and complaints
Email us to access or correct information we hold about you. If you are not satisfied with our response, you can complain to the Office of the Australian Information Commissioner (oaic.gov.au), or the privacy regulator in your country.
Last updated 11 Nov 2026. This notice may change as the beta develops.